Open the meeting from your dashboard or lobby and press Copy link. Anyone with the link can join; if the meeting has a waiting room you admit them by name from the People panel.
Can I schedule a meeting for later?
Yes. Press Schedule on your dashboard, pick a date, a time and a planned length, and add an agenda. The link works from the moment you create the meeting, and everyone sees the agenda in the lobby.
Where do AI notes come from?
Live captions. Each person's browser transcribes their own microphone, so every line has a reliable speaker. When the meeting ends, the transcript is summarised and the summary, decisions and action items are emailed to everyone we hold an address for.
Can I turn captions off?
Yes, for yourself, at any time, with the Captions button in the room. Muting your microphone also stops transcribing it.
Does it work on phones?
Yes. Codexal Meet runs in Safari on iPhone and iPad and in Chrome on Android. Screen sharing on iPhone needs Safari 16.4 or later.
Is there a time limit on meetings?
Free meetings run up to 2 hours — the room closes itself when it gets there, and the recap is still written and sent. The Individual plan has no limit on length. You can change plan, read your invoices or cancel at any time from Plan & billing.
Why can I not hear or be heard?
Check that the browser has permission to use your microphone — the padlock in the address bar shows what you have granted this site. If the call connects but nobody hears you, you are most likely muted: the room shows a crossed-out microphone next to your name. On a corporate network that blocks peer-to-peer traffic, the call falls back to a relay automatically.
Can I share my screen from an iPhone?
Yes, in Safari 16.4 or later. On older versions the button is hidden because the browser does not support it — nothing is wrong with your account.
How long do you keep my transcripts?
Fourteen days by default, then they are deleted automatically. Summaries stay with the meeting so you can read them later. Organisations can set a shorter retention period — the full schedule is on the data protection page.
Is my meeting encrypted?
Audio and video are encrypted between browsers with DTLS-SRTP, so the media never exists on our servers in a readable form. Everything else travels over HTTPS. The security page explains the whole path.
Can I delete my account and my data?
Yes. Write to info@codexal.co from the address on your account. We delete it from live systems straight away and from backups within 30 days, and we confirm when it is done.
Do you sign a DPA or answer security questionnaires?
Both. A Data Processing Agreement is available on any plan — see the GDPR page — and our full control register is published on the standards page, which answers most questionnaires before you send one.
I forgot my password.
Write to info@codexal.co from the address on your account and we will reset it for you.
